Who We Are

Our Mission & Vision

Tech Support One has been providing local families and businesses with reliable computers and related equipment, and friendly tech support since 2003. Our goal is to provide you with practical and reliable technology solutions. We strive for customer satisfaction in everything we do. We are located just east of Ephrata, PA and provide onsite service to most areas in Pennsylvania. We provide remote support and hosted services to everywhere in the US. If you have a project you are considering, please give us a call. We would be happy to provide a free, no obligations estimate.


We will always do what is right and honest even when no one is watching. We are willing to extend grace for honest mistakes and errors. We will not tolerate any willful breaches of integrity.


We do everything possible to say what we mean, and mean what we say, and follow through with our commitments. We need to know we can trust each other without a doubt.


We believe God has given us everything we have; far exceeding what we deserve. We strive to live a Godly life and be an example to those we interact with. We do not force anyone to believe, but rather inspire them to want to know more of Him.


We will constantly re-define our goals and expectations in order to provide the BEST customer service. We will not rest as we strive to reach our full potential.


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